Program Outline:
This session will examine the following areas:

•  Tracking Services
•  Tracking Expenses
•  Tracking Customer Count
•  Tracking Cancellations
•  Tracking Advertising
•  Preparing a Budget
•  Customer Retention
•  Employee Retention
•  Uniqueness/Differentiation
•  Advertising/Promotion
•  Managing Risk
•  What it takes for success